The Certified Sales Professional (CSP®) Program goes beyond the technicalities of making a sale and goes deep into the psychology of it by explaining the cycle a client goes through when in the purchase process, how to speak directly to clients’ needs and how to communicate with clients in the manner in which they want to be communicated with.

Providing participants with not only a vehicle to acquire knowledge and alter beliefs, these programmes will also include practice and skills to meet the time demands of busy professionals, each session of both these programmes is designed to be a modular mini-course which participants can enter and exit training at any time instead of waiting months for the next session to start.

This program is specially designed for sales managers to effectively and systematically manage their sales team, and sales professionals who are serious about improving their sales skills and advancing their professional selling career.

Program Objectives

  • Learn proven, practical consultative selling processes and techniques
  • Sustain a profitable, long-lasting, trust-based relationships with clients
  • Tailor your communication style to each individual buyer
  • Successfully negotiate win-win results
  • Apply a proven, structured approach to sales calls and presentations
  • Master management and coaching skills to enhance your team’s performance
  • Learn the secret to creating ultimate confidence in sales situations